About us

About 9SMM.COM

9SMM.COM is an SMM panel: a website where you buy social media services — followers, likes, views, subscribers and members — for the major networks, pay for them from one account balance, and follow each order until it is delivered. Agencies and resellers can do the same through an API or run their own branded child panel.

active services
37
networks covered
3
lowest rate per 1,000
$0.0075

Live figures from the catalogue, refreshed every minute.

Who runs 9SMM.COM

9SMM.COM is operated online at 9smm.com. Accounts, balances, orders, refunds and customer support for this panel are all handled on this website.

The panel has been taking orders since 2000.

The panel is operated by 9SMM.COM LLC.

How the panel works

  • You add funds with one of the payment methods listed on the Add funds page, then pay for each order from that balance. The price is the service rate per 1,000 times the quantity, shown before you confirm.
  • Orders are sent for delivery automatically as soon as they are placed, and their status, start count and remaining quantity keep updating on the Orders page.
  • Each service shows its minimum and maximum quantity and whether it supports refill, cancellation and drip-feed (delivery spread over several runs).
  • Resellers can place and track the same orders through the API, or open a child panel under their own brand.

Refunds, refills and complaints

When an order ends as partial or canceled, the part that was not delivered is refunded to your balance automatically, at the moment the status changes. Refunds go to the panel balance, not back to the original payment method.

If counts drop after delivery on a service marked Refill, you can request a refill from the Orders page or the API within the refill period shown on that service. Cancellation can be requested while an order is still running on services that allow it.

Anything else — an order stuck with an error, a delivery you believe is incomplete, a refund you expected but do not see — is handled by our support team. Sign in and open a support ticket with the order ID and the link. The full rules are in the refund policy.

Contact

Customers with an account get the fastest answer through a support ticket, because the team can see the order it is about. You can also reach us here:

Policies and documentation

See the catalogue first

Every service, its rate and its refill terms are listed publicly — no account needed to look.

About 9SMM.COM: Who Runs It & How It Works