Hello Dear 9SMM Users,

Our system is fully automated and generates content automatically. However, there may be occasional system errors. Rest assured, we cannot manipulate any of your data. Due to high server load, please follow certain rules for refunds and refunds will only be provided for reasonable issues. Your money is 100% safe with us.

Terms of Service Thank you for using our products and services ("Services"). By accessing this website, you agree to be bound by these Terms and Conditions of Use, all applicable laws, and regulations. You are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials on this website are protected by applicable copyright and trademark laws.

Rules: ❏ Ensure that your subscriber, like, and view counters are not hidden, and your accounts are public before placing an order.

❏ Please refrain from ordering more than one order for the same link at the same time until the first one is completed.

❏ Orders cannot be canceled or edited after they have been placed on the system unless there is a problem. Please ensure that you place the right order.

❏ Please do not order for content related to porn, politics, extremism, or any content that stirs public opinion.

❏ If you encounter any payment issues, do not worry. Just message us on WhatsApp. Your money is 100% safe with us.

❏ When you add funds, we cannot refund your payment to your bank under any circumstances. You will only be able to use your funds on 9SMM.

❏ We cannot deduct your funds without your consent. The only way to deduct your funds is through deductions from payments. You can ensure that your money is not deducted by visiting the Payments page.

❏ We will suspend your account if you attempt to manipulate adding funds, threaten us, or exhibit abusive behavior towards support.

❏ Please do not solely rely on descriptions or average times. These are just estimations. While we always strive to provide you with the best and fastest services, there may be fluctuations in quality at times. Test before making large orders.

❏ By making a new order, you accept our rules as mentioned above.

Refill: ❏ No refill if you change your username or make your account private.

❏ Refill is only for order IDs, not for links. If the link does not work for that order, we cannot refill.

❏ Refill periods may vary depending on updates and overload, but usually, it is done within 24-72 hours.

❏ The refill system works according to the "Start Count + Order Quantity = End Count" for each order separately. For example, if your start count is 1000 and you order a quantity of 1000, you will get a refill if it drops below 2000.

❏ Refill requests may be rejected if the drop is less than 5%, as our system only counts drops above 5% for small orders.

❏ If you have ordered followers and experience a drop, please click on the refill button on the Orders page or contact us via WhatsApp for a refill. Do not place a new order until the first one is fully refilled because the new order will have the current start count, and you may receive less quantity.

❏ You will not receive any refills if you order for a 1M base with less than a 200K order. You should order at least 20% more than the existing count. If you purchase 1M from one panel, please do so from one place only.

❏ If your account has a large number of followers, for example, 200K, and you order 20K more, logically, there may be a drop from the old followers, so we cannot refill in this case. Therefore, make sure to order all followers from our side so we can follow up and refill all your orders.

Refund Policy: ❏ If your order is not completed, the money will be refunded to your 9SMM wallet.

❏ If you want to withdraw money to your bank, you have to pay a 30% charge.

❏ No refund if you order from 9SMM and another panel for the same link. We do not encourage such practices. Do not expect any refunds for such cases.

❏ If you provide wrong non-working links, do not worry. It will be automatically canceled and refunded to your 9SMM account.

Note: You may or may not get a refund if the service provider completes the status. It depends on the service provider.

❏ "Partial" means the amount of the remaining quantity is refunded. For example, if you ordered 1000 and it shows 500 partial, it means 50% of the payment is refunded.

❏ "Canceled" means refunded. Once an order is marked canceled, it means it is fully refunded.

❏ If you request a refund for a running order, it is possible for some services but not for fast-working services.

❏ You may face difficulties in getting refunds if your order's start count decreases. Keep that in mind.

Tips: ❏ For faster delivery, always use mobile links and avoid desktop links or usernames.

❏ Always read the description and check the average time before placing an order.

❏ If you want great quality, always order from admin suggested services.

Governing Law: The use of this website and any dispute arising out of its use are subject to the laws of the Government of India. Any legal action or proceedings related to or arising out of these terms and conditions shall be settled in the courts and/or tribunals in the Government of India.

Privacy Policy: We prioritize your privacy and do not publish or sell your information to any other companies. We only collect details such as email and WhatsApp numbers for completing orders.



Email: 9smm.com@gmail.com


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